Privacy Policy

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Last updated: 12/09/25

At Judith Kenny Jewellery, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.jkjewellery.co.uk or our services.

1. Who We Are

We are Judith Kenny Jewellery, a handmade jewellery business based in Glasgow, Scotland.
Contact details:

  • Email: info@jkjewellery.co.uk

  • Phone: 07916 348 594

  • Address: 199, Crow Rd, Broomhill, Glasgow. G11 7PD

We are the “data controller” for the purposes of UK data protection laws.

2. Information We Collect

We may collect the following information:

  • Personal details: name, email address, phone number, billing/delivery address.

  • Order details: items purchased, commission requests, repairs.

  • Payment details: we do not store your full payment card information – payments are processed securely by Worldpay

  • Website usage data: such as IP address, browser type, and cookies (see Section 6).

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchase or commission.

  • Handle returns, repairs, or customer service queries.

  • Improve our website and services.

  • Comply with legal and tax obligations.

  • Send marketing emails (only if you have opted in – and you can unsubscribe at any time).

4. Sharing Your Information

We do not sell your personal information.
We may share your data with trusted third parties, such as:

  • Payment providers (e.g., PayPal, Stripe).

  • Delivery companies (e.g., Royal Mail, couriers).

  • Website hosting or IT service providers.

These third parties only use your information as necessary to provide their services to us.

5. How We Store & Protect Your Data

  • Your data is stored securely and only kept for as long as necessary for the purposes set out above.

  • We take appropriate technical and organisational measures to protect your information.

  • We keep order and tax-related information for at least 6 years as required by law.

6. Cookies & Website Tracking

Our website uses cookies to improve user experience and analyse website performance.

  • Cookies are small files stored on your device.

  • You can manage or disable cookies in your browser settings.

  • Some cookies are essential for the website to function (e.g., shopping basket).

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of any inaccurate information.

  • Request deletion of your personal data (where legally possible).

  • Object to or restrict how we use your data.

  • Withdraw consent to marketing communications at any time.

To exercise your rights, please contact us at: info@jkjewellery.co.uk

8. Children

Our website and services are not directed to children under 16, and we do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

10. Complaints

If you are unhappy with how we handle your data, please contact us in the first instance: info@jkjewellery.co.uk
You also have the right to complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.